At Lunetis, we understand the importance of the confidentiality of your personal data. We have established policies and procedures to ensure that the personal data you provide to us, during our online or in-store interactions, is stored securely and with the utmost care.
Lunetis collects useful personal data to treat you as efficiently as possible.
Lunetis only collects relevant and necessary data. We limit its collection and use for our professional or commercial needs or to expand your optometric file and the various laws relating to it.
Lunetis obtains this data directly from you.
Lunetis must obtain your consent to collect, use or disclose your personal data. Your consent may be given to us in writing, by telephone or by email. When you voluntarily provide us with personal data, we take your consent for granted.
You can unsubscribe from our programs and services at any time, in person or by email.
ENGAGEMENT POLICY CONCERNING MY LUNETIS FILE
By creating an account in the MY ACCOUNT section, you agree that lunetis.com collects and stores the data provided. This data can be used to update your optometric file in store or to personalize your online purchases on lunetis.com or in one of our Lunetis stores. By using our site, you agree to provide true, up-to-date and complete personal data. Otherwise, we may suspend or close your account.
PROTECTION OF PRIVATE LIFE
Under no circumstances will we sell, rent or publish your personal data. We keep them to facilitate your online orders, or to provide you with promotional offers that meet your needs. Your data is strictly confidential. At any time, you can unsubscribe from our mailing lists
ONLINE PURCHASE POLICY
TERMS AND CONDITIONS
Enjoy all the freedom of the Web and all the attention of a true professional. Eye health being a priority, our online purchasing policies meet regulatory requirements to offer you products in full compliance. By buying on lunetis.com, you can be sure that all of our products are genuine and sold by professionals. Our web customers enjoy the same privileges as in-store customers. They can also visit one of our stores for adjustment or repair of products purchased online.
This site is administered by Maison Lunetis LLC., A company incorporated under the laws of the Florida Department of State, for the purpose of providing an online shopping experience and after-sales service. These general conditions are applicable to all transactions between you and Maison Lunetis. If you refuse these general conditions, Maison Lunetis will not be able to complete your request under any circumstances. The general conditions can be modified without notice (…), we therefore invite you to consult this page regularly.
CONDITIONS OF SALE OF PRODUCTS BY ORDER
SUNGLASSES AND SUNGLASSES
Having no serious direct impact on eye health, the online sale of frames and sunglasses does not require any authorization from one of our professionals.
The lunetis.com site sells certain types of ophthalmic lenses directly online, when parameters permit. It is up to one of our professionals (…) to assess whether the order and the client's file are sufficiently complete to validate the transaction, in compliance with the laws in force.
According to the different laws in force in the province or the country of origin of the order, the following conditions could apply (...):
Only customers with a valid file with Lunetis can reorder their contact lenses on lunetis.com
Only customers with a valid patient file with Lunetis can order their contact lenses on lunetis.com
If the time elapsed since the last eye exam or eye health check-up has expired, the client will be informed and invited to update their file by visiting an eye care professional.
By completing the order form, the customer accepts the shipping conditions for the selected product and accepts (…) to pay the costs, according to the method indicated on the order form.
By completing the online order form, the customer accepts responsibility for the order and all costs associated with online transactions.
Lunetis reserves the right to cancel any order for professional reasons.
Lunetis reserves the right to refuse to sell a product.